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Hospitality Quotient

Learning and Development

Hospitality Quotient (HQ) is Union Square Hospitality Group's organizational consulting business, partnering with companies across industries to activate the transformative power of hospitality as a sustainable competitive advantage.

Hospitality Workshops

USHG’s heritage of industry leadership and innovation has built the platform for HQ to transcend industry lines. At HQ, we are dedicated to tailoring our services toward your organization’s specific goals, drawing on best practices from thirty-five years of building great workplaces and creating remarkable guest experiences within USHG.

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Speaking Engagements

Our executives address Fortune 500 companies, trade organizations, non-profits, universities, and other audiences on a range of topics, from the competitive advantage of Enlightened Hospitality to workplace culture and operational excellence.

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Strategic Planning

USHG consults and collaborates on diverse projects with partners across industries and ranging from small and medium-sized businesses to Fortune 500 companies. Our scope of services is flexible, and each engagement is thoughtfully tailored to help our partner achieve their specific goals.

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