Classes for the Individual or Small Groups

New York, NY 10003

September 11 - 13 2023

HQ Workshops

Length: Evening Welcome Reception on Day 1; Day 2 and 3 are course days (15 hours total)  

Coursework to include:

CREATING RAVES 

Guided by USHG’s mission, to “Create Raves,” this comprehensive workshop provides tools and strategies to foster loyalty among all stakeholders by putting employees first.  This workshop provides a true immersion into the Union Square Hospitality Groups culture. Spending time with key USHG leadership, we focus on how to implement hospitality as a business strategy in your organization.  

HIRING FOR HOSPITALITY (THE 51%) 

By popular demand, we have created this intensive workshop to help you build hospitality into your hiring practices. How you recruit your team and who you choose to hire are key elements of crafting, growing, and sustaining a culture of hospitality. From recruiting strategies and behavioral-based interviewing techniques, to onboarding processes, we will share specific practices used by Union Square Hospitality Group to apply in your own organization.